COVID-19 strategy ensures uninterrupted services
To our clients and partners,
Pharm Assist thank you for continued confidence in us in these challenging times. With the widening spread of COVID-19 we would like to provide you the latest updates of our operations and our commitment to ensuring uninterrupted service to you.
As many companies Pharm Assist has taken measures to increase the availability and at the same time take into account the necessity of social distancing. We are fortunate that Pharm Assist has not been severely impacted, and we have activated our business continuity plan which includes work from home, activation of our cloud-based support platforms, servers and communication systems. In addition, we have made sure that our level of virtual communication is increasing between team members, clients and partners to ensure that information is coming across.
All of our services are running as normal and we do not foresee any issues whether you are working with us in regulatory affairs, medical writing, medical devices, pharmacovigilance or good distribution practice. We have not heard of any concerns from any of our international partners and subcontractors and do not see any issues arising in the immediate future. Coordination and exchange of information is made regularly. On-site inspections and audits need to be postponed until further notice. However, we are actively planning and working to deliver on our promises to you despite the difficult situation while adhering strictly to instructions from governments and authorities.
Furthermore, we would like to inform you that Pharm Assist is relocating to new offices on April 1, 2020. Our new address for visitors is Pharm Assist Sweden AB, Fyristorg 6, 753 10 Uppsala, Sweden. This is in line with our strategy and expansion plans for the business mid and longer term.
Pharm Assist would like to thank you for your trust in our team and as part of your solution. Please feel free to connect with us for any questions regarding your program or our services. You can reach us by phone, email and Teams. We appreciate our relationship in these extraordinary circumstances and hope that you and your families are safe and healthy.
The Pharm Assist team
Johan von Heijne, CEO